6 Free Problem Statement Templates

Problem-solving is what usually leads to innovation. We solve problems in order to improve situations or make things better. However, working on a problem statement without a problem statement template can be challenging and time-consuming. 

A problem statement template is used by individuals and organizations to help highlight issues in a more organized and understandable manner. By using templates, you ensure that each part of the decision tree is examined systematically. Additionally, you will be able to identify and tackle specific problem areas, thereby deploying an effective strategy for resolving any issue at hand.

In this article, we will take you through the different types of problem statement templates, focusing on their common features, the people or organizations that use them, and the reasons behind their use. Furthermore, we will offer free templates that you can download and customize to meet your specific requirements. 

Components discussed in a Problem Statement Template

A well-crafted problem statement template addresses what, when, who, where, and how a problem occurred, thereby providing a clear and structured understanding of the issue. They are also known as the 5 Ws. By including these five elements, the problem statement template lays a strong foundation that will help you make informed decisions and solve problems.

We have briefly explained the components below:

  • What: This is where you define the problem, its characteristics, extent, and importance. It clarifies what the issue is and why it is should be addressed.
  • When: This is where you indicate when the problem occurred, i.e., has it occurred currently, or is it anticipated in the future. The โ€œwhenโ€ aspect is important as it helps you understand the urgency and context.
  • Who: Here, you indicate who the participants are, including those affected by the problem and the ones tasked with addressing it.
  • Where: Point out the specific location where the problem is i.e. is it physical, organizational, or operational?
  • How: This is where you describe how the problem presents itself, its root causes, and consequent effects. It will give you a deeper understanding of the issue’s dynamics and possible solutions.

Who Uses Problem Statement Templates and why?

We use problem statement templates to maintain clarity and consistency when tackling challenges. These templates offer a structured approach for identifying, analyzing, and solving issues, making them an essential resource for both individuals and teams.

Here are some of the main users:

  • Project managers โ€“ They use problem statement templates to outline the issues concerning a project, helping stakeholders understand the challenges which helps them to make informed decisions about possible solutions.
  • Business professionals – In the business world, problem statement templates are used to clarify operational or strategic challenges and ensure that staff is working on coming up with effective solutions. Additionally, business analysts use them to review processes, locate inefficiencies, and suggest any improvements that need to be made.
  • Researchers – Researchers often use problem statement templates to explain their research questions, state their objectives, and stay focused on particular areas of study.
  • Engineers and designers – Engineers and designers use problem statement templates to highlight technical or design challenges. They later express the challenges clearly for their teams and stakeholders. These templates also act as helpful guides for engineers to use when brainstorming and innovation.
  • Product development teams – In product development, problem statement templates are used to outline customer pain points, making sure that product features or solutions are in line with the problems identified.
  • Teachers and students – teachers and students, especially in colleges and universities, use problem statement templates for projects, where teachers guide the students on how to tackle projects and the students use the framework to tackle research or academic challenges.

Types of Problem Statement Templates

Problem statement templates are available in many forms. You choose a template relating to the problem statement you are working on. Each template is designed to help you identify and solve issues within specific frameworks.

We have discussed the types of problem statement templates below:

Single problem statement and solution template

You can use this template when you want to identify a problem and at the same time offer a solution. Itโ€™s a straightforward method that works well for problem statements that only need simple solutions or when time is limited.

single problem statement problem template available in word format

Customer problem statement template

A customer problem statement template is often used in business and product development. It focuses on the problem from the customer’s point of view i.e., the challenges a customer faces, and then helps in determining the solution to the same. This template is best suited for identifying user complaints and ensuring that solutions are designed to satisfy customers by meeting their expectations.

CUSTOMER PROBLEM STATEMENT TEMPLATE FREE DOWNLOAD IN G DOCS FORMAT

3-part problem statement template

A 3-part problem statement breaks down the problem into three key parts:

  • Problem: A description of the issue.
  • Solution: An explanation of how to solve the issue.
  • Result: A summary of the expected outcomes or benefits of solving the problem.
3 Part Problem Statement Template in MS Word format for documenting project challenges

Cause-effect problem statement template

The Cause-effect problem statement template addresses the problem statement by exploring its causes and effects. It helps single out the root cause of the problem and the negative impacts it has on the entities involved.  Also, this type of problem statement template is used to communicate the side effects of the problem.

5 WS Problem Statement Template

5 WS problem statement free download in Ms word

Research problem statement template

A research problem statement template is specifically designed for academic or scientific studies. It defines the research question, the importance of the research problem, and the existing knowledge gap that it wants to address. This is the most commonly known/used problem statement template since a majority who have gone through school have interacted with it.

Related: 11 Perfect Academic Research Statement Examples

Free Downloadable project problem statement template in ms word format
Free project problem statement template in ms word

Templates

Discussing a problem statement without a template can be challenging. That is why we are giving you a selected range of problem statement templates that cater to different professional and academic requirements. These templates are designed to help you navigate a variety of challenges easily.

The templates are available for free, can be easily downloaded, and are fully customized. Whether youโ€™re looking for a straightforward problem-solution format or a thorough analysis framework, our templates are flexible and user-friendly, offering practical resources for organized problem-solving.

Problem Statement Worksheet

Editable MS Word Problem Statement Work Sheet for defining problems and proposed solutions.
Downloadable MS Word Problem Statement Work Sheet in MS Word for business and academic use

Wrapping Up

It is important to use a problem statement template when you are trying to address any issue. A problem statement template can be used by organizations, students, businesses, etc., to identify and find solutions effectively. By including important components such as the problem, participants, causes, and ideal outcomes, problem statement templates make it easier to come up with solutions that are practical and achievable.

About This Article

Jill Newman
Authored by:
Business Writing | CPA (Certified Public Accountant), MA in English, BS in Business Administration/Accounting
Jill Newman is an expert in business writing with a wealth of experience in the field. As a Certified Public Accountant (CPA) in Ohio, she has accumulated over 20 years of accounting expertise. Throughout her career, Jill has worked in various capacities, including public accounting firms, nonprofits, and educational institutions. Alongside her accounting background, she has actively honed her communication skills through her academic pursuits, holding an MA in English. Jill has also gained valuable experience in writing through various writing jobs and teaching roles. Her diverse skill set and passion for effective business communication make her a trusted resource in the field.

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