Mortgage Letter Of Explanation – How to Write (30 Templates)

A mortgage letter of explanation is a document that an individual seeking to obtain a mortgage loan can send to their lender to explain any discrepancies or inconsistencies found on their mortgage application before the lender approves their application.

The mortgage letter of explanation is to clarify any perceived inconsistency in an applicant’s documentation on their home purchase or refinance application.

When you submit your documentation to lenders through a mortgage pre-qualification letter or mortgage application, they will review all the information you have provided, including your income and savings documents, bank statements, and proof of funds/assets. Mortgage lenders need to be sure that the applicant can pay back their home loan, which means they will want to verify that your income is sufficient to cover the mortgage payments. If there are any inconsistencies in your documentation that may affect your qualification for the mortgage loan, you will most likely be contacted by the lender and asked to explain these inconsistencies.

Whether it is your first time applying for a mortgage loan or submitting an application to purchase your second home, you need to be mindful of any discrepancies or inconsistencies in your documentation. This article will explain what a mortgage letter of explanation is, why you need one, how it will help you if you have any discrepancies on your application, what information your lender needs to see in your letter, and how using a pre-made template can be helpful.

Free Templates

Crafting a mortgage letter of explanation from scratch can be quite challenging, especially if it is your first time doing so. A pre-made template for a mortgage letter of explanation can be quite helpful as it will help you clearly provide the reasons for any discrepancy in your document.

By using a template, you will also be able to focus on the most important information vital to your mortgage loan approval. We have provided several mortgage letters of explanation templates that you can download and use to help you draft a great explanation letter. Make sure to download and customize them to reflect your situation.

Editable Mortgage LOE Template

Sample Mortgage LOE Format

Free Mortgage LOE Example

PDF Mortgage LOE Template

Word Mortgage LOE Sample

Editable LOE for Mortgage

Mortgage LOE Template PDF

Sample Mortgage LOE Format

Free Mortgage LOE Example

Word Format Mortgage LOE

Professional Mortgage LOE Template

Free Editable LOE Example

Sample Mortgage LOE Format

PDF Mortgage LOE Template

Word Document LOE Sample

Editable Mortgage LOE Format

Free Mortgage LOE Template

Mortgage LOE Example PDF

Word Format LOE Sample

Customizable Mortgage LOE Template

    Why do You Need a Mortgage Letter of Explanation?

    You will most likely be asked to provide a letter of explanation before your lender processes your application for a mortgage loan.

    The most common reasons include:

    • Declining credit score
    • Declining income
    • Foreclosure on a previous property
    • Large debt loads
    • Large deposits or withdrawals in your account
    • Lack of rental history
    • Disputed assets and expenses
    • Overdraft fees on an account
    • Recent credit inquiries
    • Late payments on credit cards
    • Address discrepancies on your credit report
    • Inactive accounts or any other documented inconsistencies may affect your mortgage loan qualification.

    Other derogatory items that may prompt a request for the mortgage letter of explanation include; late payments, collection items, charge-offs, bankruptcy, inconsistency in mailing address, or a short sale or foreclosure.

    Additionally, unusual inconsistencies in your work history, such as job gaps, self-employment, frequent job changes, or a different line of work, can also prompt a request for a mortgage letter of explanation.

    How it Works- 5 Steps

    Here are some of the things that you will be required to do when preparing the mortgage letter of explanation:

    Step 1: Choose an appropriate template

    The first step is to choose the proper template for your mortgage letter of explanation. Drafting a mortgage letter of explanation can be a little tricky, especially if you have never written one before. Therefore, it is best to use a template that has been created by mortgage professionals and can be filled in with your details. The template will contain all the appropriate information that your lender needs to see in order to assess your qualification for the mortgage loan.

    Step 2: Give details of your situation

    Next, explain why there is a discrepancy or inconsistency in your documentation that may affect your qualification for the mortgage loan. It is important that you make your letter of explanation clear, concise, and easy to read. Tell them the situation you are in, what caused the discrepancy or inconsistency and how you plan to resolve the issue.

    Step 3: Explain your resolution

    Explain how you will resolve the discrepancy or inconsistency that may affect your qualification for the mortgage loan and how it will improve your qualification for the mortgage loan. Explain how you plan to rectify this situation to rectify your credit rating, debts, assets, and income. Your explanation must be convincing enough, as it is out of this that the lender will make their decision on whether or not to approve your mortgage application.

    Step 4: Include your acknowledgment

    Next, acknowledge the inconsistencies or discrepancies in your documentation that may affect your qualification for the mortgage loan. This way, you show that you are aware of the issues. This will help build a trusting and professional relationship with your lender and reassure them of how aware you are of their requests and concerns.

    Step 5: Attach supporting documents

    If you have discrepancies in your documentation, your lender will most likely ask you to demonstrate your plans and actions to rectify the discrepancy. If they are satisfied with your plans and actions, they will then ask for some documents that can be used as references in case there is an issue with the mortgage loan application.

    Therefore, make sure to include supporting documents such as bank statements, income statements, asset documents, and any other supporting documentation in your letter of explanation. This will help your lender assess your qualification for the mortgage loan.

    What to Include in Letter

    There are various things that you need to include in your mortgage letter of explanation. Before you start writing your letter of explanation, it is best to either consult a sample or fill out a pre-made template.

    Here are some of the basic components that you will find in a mortgage letter of explanation template:

    Date of writing the letter

    The very first item that should be included in your mortgage letter of explanation template is the date of writing. It is important that you include the exact date that you wrote the letter. This way, the lender can easily make out from your letter whether you have written it recently or it was written sometime in the past. This is important as it helps establish the reputation of your efforts toward resolving any discrepancies or issues in your documentation.

    Lender’s details

    Include the name of the lender and branch. This will enable you to provide the address details for any supporting documentation. The name and branch that you include will depend on the lender or mortgage broker that you are applying with. If your lender only has one branch, then it is best to put down their full name and address details in your letter of explanation. However, if they have more than one branch, it is important that you use their postal code as well as their specific branch number.

    Your personal information

    This is one of the most important things that you will find in a mortgage letter of explanation template. Be as detailed as possible when filling out your personal information. Personal information includes your name, address, marital status, occupation, and any details of your professional qualification or employment history that you want the lender to know about. This will help them assess the credibility of your explanation.

    Loan application number

    The loan application number is another essential component that you will find included in a mortgage letter of explanation template. The application number that you provide will help the lender verify your documentation and help them match it against their own records. This way, they will be able to assess whether what you have stated in your documents is true or not.

    Your explanation

    The letter of explanation also includes a section for you to give the exact reason why there is a discrepancy or inconsistency affecting your qualification for the mortgage loan. For example, if you have missing documents, it is best to include exactly what you are missing and any details on how and when they were supposed to be posted. This will help them assess the situation without having to have a detailed knowledge of your situation.

    Contact information for a follow-up

    Next, fill in your email address, mailing address, and phone number in the mortgage letter of explanation template. This makes it easy for your lender to contact you for further inquiries if needed. It is important that you include all the possible contact methods so that the lender can get in touch with you if needed.

    Signature with date

    Finally, you need to sign the letter of explanation with your signature. Make sure that it is signed in a professional manner and does not look like a hurried or hurriedly written document. This will help build the trust between your lender and you and demonstrate that you have taken the time and effort to prepare the letter of explanation.

    Sample Letter

    Here is a sample that you can use as a guide for what should be included in your mortgage letter of explanation.

    24th May 2022

    ABC Bank

    92 Smith Street

    New York, NY 10070

    RE: Letter of Explanation

    Dear Sir/Madam,

    I am writing this letter of explanation to explain why there are inconsistencies in my documentation and, as such, may affect my qualification for the mortgage loan that I have applied for with you. On 25th May 2022, I have applied for a residential mortgage loan with ABC Bank for a house on Smith Street. I have provided the necessary documentation to you and, as such, had my documents reviewed by your mortgage team.

    However, it has come to my attention that there are some inconsistencies affecting my qualification for the loan. Your review team has advised me of these discrepancies, and as such, I have taken the time to investigate and make the necessary adjustments. These adjustments are as follows:

    Firstly, in my previous application under the name of John Smith, I had applied for a $150,000 residential mortgage loan. However, this was due to some errors in my personal information. I have since rectified this error by updating my personal information. This includes my name, marital status, and employment information. I have attached a copy of this updated document as well as an updated bank statement to verify the same.

    I have also updated my income documents to provide you with a copy of the updated information. These documents include the last 2 years’ tax returns and my latest pay stub, which is attached herewith. In addition, they cover my income details, profession, and job titles. I have attached the relevant documents to this letter as well.

    The next item that I wish to address is the discrepancy in the submission of my bank statements. As explained in your review team, I was unable to supply any of my bank statements as they have been misplaced. At this point, I regret to inform you of this and apologize for the inconvenience caused. I have since rectified the situation by providing you with copies of all my bank statements covering the previous 6 months (from December 2021 till April 2022). These statements are attached herewith.

    Please do not hesitate to contact me on 555-92838-999 or email me at [email protected]  if you need any further information on the subject matter explained in this letter. I intend to follow up on your team’s assessment as soon as possible and appreciate any help you can provide regarding this matter. Thank you for your time and consideration in approving my mortgage loan.

    I look forward to hearing from you soon.

    Yours sincerely,

    John Smith

    123 Smith Street, New York, NY 10001

    Best Practices for Perfect Writing

    While you are working on creating a mortgage letter of explanation, it is essential to follow some best practices. This will allow you to create an effective mortgage letter that states your case and helps you win approval for your mortgage loan. While there are no strict rules when writing a letter of explanation, it is always great to use these best practices in order to create effective and convincing documentation.

    Here are four main tips that will help you craft your own mortgage letter of explanation:

    Be honest

    Always be honest and upfront in your letter of explanation. While you may have been trying to be discreet, your lender will notice the issue if something is wrong. Always state the truth and how the issue may affect your loan application. It is better that you explain the situation upfront before they find out on their own. This will help them to assess this information independently without any outside influence or opinions clouding their judgment.

    Be clear and concise

    While you may wish to explain the situation in detail, try not to go into a lot of details. A lender may not be interested in the finer details; they only need to understand the situation and how it may affect your loan application. So make sure to stick up their attention by focusing on what is relevant and pertinent to the application.


    Proofreading is an essential step when writing any letter, especially a letter of explanation. Make sure to proofread your letter and go over it several times before sending it to your lender. The last thing you want is for your letter to be full of errors or typos as you may lose credibility.

    Format the letter appropriately

    Make sure to format your letter of explanation appropriately. While a letter may only be a few paragraphs long, it is essential that you pay attention to how it is presented. Use a suitable font and format the letter with appropriate spacing and borders so that it is easier to read. This will ensure that your lender doesn’t miss any details, as they can focus on your letter if it is easy to read. You can also use a pre-made template for a mortgage letter of explanation that is already appropriately formatted.

    The following are some more free examples of mortgage letter of explanation for you to download and use as per your requirements additionally.

    Effective Mortgage LOE Template

    Editable Mortgage LOE Example

    Sample Mortgage LOE Format

    Free Mortgage LOE Template

    PDF Mortgage LOE Sample

    Word Format LOE Example

    Professional LOE Template

    Editable Mortgage Explanation

    Sample LOE for Mortgage

    Free Mortgage LOE Format

      Frequently Asked Questions

      What should I do if my mortgage letter of explanation is rejected?

      If your mortgage letter of explanation is rejected, you can submit a revised or new letter. If the lender’s assessment shows they are not satisfied with your previous attempt, they will clarify this in their communication. This may include requesting that you make some changes or additions to your letter so that they can assess it independently without any outside interference. It is always best to follow their request and resubmit a new letter as soon as possible.

      How long should a mortgage letter of explanation be?

      A mortgage letter of explanation should be no longer than a page; however, some lenders may accept more than one page as long as it is relevant. However, it is always best to keep it brief and to the point so that they can easily read through all the information in one sitting.

      Why should you not make any changes to your finances when applying for a home-buying loan?

      Before being approved for a mortgage loan, the lender will assess your credit history and financial situation. Any changes to your financial situation during this period may affect the lender’s decision to approve or deny your loan. It is best not to make any changes as it may increase the risk involved on their part and thus create a possible decline in your application. Keeping your finances stable and consistent when applying for a mortgage loan is always better.

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